Future of Banking Forum in Moldova: Modern CX – A New Language of Communication with Clients
Shushanik Ghaltakhchyan spoke at the Future of Banking Forum in Moldova on “Modern CX: A New Language of Communication with Clients.”
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Shushanik Ghaltakhchyan spoke at the Future of Banking Forum in Moldova on “Modern CX: A New Language of Communication with Clients.”
On August 30, at Glamping Park, together with the members of the Lori branch of the Mantashyants Business Club, we discussed the latest approaches to leadership.
Whitebone celebrates four prosperous years, standing alone in Armenia as the only agency specialising in Customer Experience and full-cycle Marketing.
In the ever-evolving landscape of business, two terms often used interchangeably but with distinct nuances are “Strategic Marketing” and “Marketing Strategy”
Festina, the Swiss watch brand known for its top-notch quality, has taken a dive into innovation with their release of water-resistant Dive watches.
Earlyone, a pioneering customer flow management system provider based in Armenia, hosted the future banking conference, where our CEO, Shushanik Ghaltakhchyan, participated as an expert in customer experience management within the banking industry. Her presentation highlighted the latest trends, measurement tools, and other valuable information for the industry audience.
The 3rd Customer Experience Management course, led by Shushanik Ghaltakhchyan, founder and CEO of Whitebone, was integrated into the "Modern Management Technologies" MBA program at the Institute of Business and Management under the President of the Russian Federation. Attendees, including leaders and managers from various Russian cities, gained contemporary insights into customer experience, digital tools, and business promotion strategies. The course`s positive impact on broadening horizons and fostering professional growth.